Refund Policy

Refund eligibility is determined by the cancellation policy specific to each tour. Please refer to the cancellation policy and per-tour terms.

Refunds will be issued through the original payment channel used at the time of booking.

Refund processing times may vary, but we aim to process all refunds within a reasonable timeframe.

Partial refunds may be applicable based on the specific cancellation terms for each tour.

Certain items and fees may be non-refundable, as outlined in the cancellation policy.

In the event of an operator-initiated cancellation, you will be offered a full refund or alternative options.

Any currency conversion related to refunds will be handled by your card issuer or payment gateway.

In case of disputes or chargebacks, please contact us directly to resolve the issue.

For any questions regarding refunds, please contact us at info@alaadintours.com.